1. Webinar Recap: Customers Share Online Bank Direct Experiences

    Posted on May 10, 2024

    Online Bank Direct (OBD) is InvoiceCloud’s solution to support payments made by customers through their bank. Today you may…

  2. The Top 3 Digital Payment Issues and How to Address Them

    Posted on January 17, 2024

    In the fast-paced world of digital payments, ensuring a smooth and hassle-free experience for customers is paramount. Understanding both…

  3. ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

    Posted on July 27, 2023

    In parts one and two of this series, we delved into understanding what ACH payments are and explored the…

  4. ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

    Posted on July 20, 2023

    In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…

  5. ACH Series, Part 1: What is an ACH Payment and How Does it Work?

    Posted on June 14, 2023

    Every day, billions of dollars move through a payment system called the Automated Clearing House (ACH), a complex but…

  6. 3 Benefits of Automatically Matching Electronic Payments to Open Invoices 

    Posted on April 26, 2023

    Of all the valuable resources billing organizations are looking to conserve these days, time is the most finite. Whether…

  7. CS Week Recap: Transforming Utility Customer Behavior

    Posted on May 12, 2022

    For utility service providers, CS Week is the #1 educational and customer service conference serving electric, gas and water/wastewater…

  8. Webinar Recap: The Digital Wallet Revolution

    Posted on November 5, 2021

    Digital wallets have quickly evolved from a hot payment trend to an essential channel for a well-rounded, omni-channel bill payment experience. In 2020, digital…

  9. Accept Convenient Cash Payments with CheckFreePay

    Posted on October 6, 2021

    Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their customers….

  10. Encouraging Self-Service Payments with AgentConnect

    Posted on September 17, 2021

    Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most…